Terms of Use - Glowwrearth

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These Terms of Use apply to the use of our website and, where relevant, to the supply of goods and services. They are governed by the laws of Finland, including the Finnish Consumer Protection Act (Kuluttajansuojalaki) and the Consumer Rights Act (Kuluttaja-asetus), as well as EU consumer directives where applicable. Nothing in these terms restricts your statutory rights as a consumer under Finnish or EU law.

Acceptance of Terms

By accessing and using glowwrearth.world you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.

Use of Website

You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair the website or interfere with any other party's use of the site.

Permitted Use

Browsing our artisanal jam product information
Contacting us with inquiries
Placing orders for our products
Sharing our content with proper attribution

Prohibited Use

Copying or reproducing our content without permission
Using automated systems to access the website
Attempting to gain unauthorized access
Misrepresenting your identity or affiliation

Intellectual Property

All content on glowwrearth.world including text, images, logos, and design elements, is owned by Glowwrearth and protected by intellectual property laws.

Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors and to change or update information at any time without prior notice.

Consumer Rights and Distance Sales

If you purchase as a consumer in Finland or in the EU, you have statutory rights under the Finnish Consumer Protection Act and EU Consumer Rights Directive (2011/83/EU). For distance contracts (e.g. orders placed via our website), you generally have a 14-calendar-day right of withdrawal without giving a reason, unless an exception applies (e.g. sealed perishable goods once unsealed). Our Return Policy explains how to exercise returns and refunds. These statutory rights cannot be limited by these Terms.

Limitation of Liability

To the extent permitted by Finnish law, Glowwrearth shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. This does not affect our liability for defective products or breach of contract under consumer protection law, or where liability cannot be excluded by law.

Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of Finland. Any disputes shall be subject to the courts of Finland. As a consumer, you may also use the Finnish Consumer Disputes Board (Kuluttajariitalautakunta; kuluttajariita.fi) for out-of-court dispute resolution. For online purchases, the European Commission’s Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

Changes to Terms

We reserve the right to modify these terms at any time. For material changes affecting consumers, we will use reasonable means to inform you. Continued use of the website after changes constitutes acceptance of the new terms. For contracts already concluded, the terms applicable at the time of conclusion remain in effect unless otherwise required by law.

Contact

For questions about these terms, contact us at:

Glowwrearth
Hakaniemen kauppahalli, Hämeentie 1
00530 Helsinki, Finland
Email: helpcenter@glowwrearth.world
Phone: +358 40 1359052